Patient Information | Family Dentistry of West Chester - Dentist West Chester, PA 19380 | (610) 810-3587

Patient Information

The staff at Family Dentistry of West Chester is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment.

Contact Us

We are happy to hear from you, answer your questions, and schedule an appointment. Call Family Dentistry of West Chester at 610-810-3587 or stop by our office.
1544 Paoli Pike
West Chester, PA 19380

Request An Appointment

New Patients

"Inform, then perform" is our motto, when we suggest any treatment. You will always know all the costs upfront, before any procedure is done. There will be no surprises.

We accept credit cards and personal checks; for your convenience, we also accept CareCredit for payment and can offer 6 months, 0% interest for qualified patients. Longer term, fixed interest rates are also available.

For patients with dental insurance

We are in-network/preferred provider with 46 dental insurance plans (most PPO-type plans), including Aetna, United Concordia, Cigna, Guardian, Delta Premier, Metlife PDP Plus, GEHA and the Dentemax Network. It means that we do not charge the patient anything above the insurance rate for any covered services. To see if we are in your plan, please make one of these four choices:

  • Call us at 610-810-3587 and we will quickly determine if we participate with your plan, or
  • Send us an email at [email protected]
  • Use our Contact Us form and provide your insurance plan’s name, or
  • Search for Justin Le, DMD (our dentist) or Family Dentistry of West Chester, PA on your dental insurance plan’s website

No insurance? No problem!

We have several great options for you to save on dental costs without sacrificing the quality of your dental health when you do not have dental insurance:

  • Healthy Smiles Savings Plan, which covers two dental cleanings, two exams, routine X-rays, two oral cancer screenings, within 12 months (please, call for details).


Payment Methods – Check or Cash Accepted

Welcome to
Family Dentistry of West Chester

Making An Appointment

Making an Appointment

It is easy to make an appointment for your initial examination and dental treatments with Family Dentistry of West Chester. Simply call 610-810-3587 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

Your Visit to Family Dentistry of West Chester

What to Expect

Walk into our lobby where you will be greeted by our friendly staff. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

Initial Examination

Initial Examination

Your initial dental exam will take around one hour. The experienced staff at Family Dentistry of West Chester will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Le will complete your examination and make recommendations for proposed dental treatments.

Pain Concerns

Pain Concerns

We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Le will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

Dental Insurance

Dental Insurance

We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 610-810-3587 to see if we are currently working with your insurance provider.

Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

Financial Policy

Financial Policy

Family Dentistry of West Chester provides high quality dental care to families throughout the West Chester area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Family Dentistry of West Chester is the solution to all of your oral health needs.